All system features

The complete list; the last three groups are optional add-ons

Orders

Fast order entry with automatic delivery pricing per shop and zone
Barcode & QR for every order with label printing
Assign to drivers by scanning (scanner or phone camera) or by the shop's reference number
“Picked up the batch & go” button right after assignment
Live tracking of every order: pending → assigned → out for delivery → delivered
Postpone to a date, cancel, partial delivery, and free orders
Returns, exchanges and customer pickups — each with the correct financial entries, automatically
Bulk import from Excel/CSV
Bulk actions: assign, unassign, deliver — dozens of orders in one tap
Automatic warnings about refusing customers and a risk indicator before dispatch

Installs on the phone in one tap and carries your office's name
Works offline — actions sync when the connection returns
Pick up, deliver, postpone and return right from the screen
“Picked up everything” button for all assigned orders at once
Trip expenses (fuel, pickup...) recorded straight to the driver's statement
The driver's own statement on their phone: custody, commissions and balance in real time
Push notifications the moment a new order is assigned
Distribution rounds for employed drivers with daily closing

An automatic ledger for every driver and shop — every movement recorded the moment it happens
Collect & pay settlements with printed receipts, and a quick “collect dues” button
Charge orders to the driver on delivery or on pickup (for prepaid drivers)
Office cashbox: daily closing with “expected in box” and shortage matching
Office expenses by category, plus staff and driver salaries
A monthly accounting lock that prevents edits to closed months
Collection in both USD and LBP

A live dashboard: today's deliveries, profit, cash out for delivery
Profit reports, monthly comparisons, and driver & shop performance
Formal accounting statements (debit/credit/balance) for every party
A4 and thermal printing (80mm & 58mm) for statements, manifests and receipts
A smart assistant in Arabic: ask “how much did I earn this month?” and get the answer from your numbers
The assistant also explains how to use any feature in the system

The shop sends the order details as an ordinary WhatsApp message; the bot reads it and replies with a summary to confirm
Nothing is created until “Confirm ✓” is tapped — “Cancel ✗” discards it
Reads photos of receipts and customer chat screenshots (JPG/PNG) and extracts name, phone, address and amount
Recognises the shop from the name printed on the receipt, otherwise falls back to the number's default shop
Cancel an order by sending “cancel 1042” while it is still pending or assigned
Assigning from the bot's buttons pushes a notification to the driver immediately
The confirmation summary is valid for 6 hours, with a sensible hourly message limit per number

The request goes out to every available driver at once, and the first to accept takes it
Fares set in advance per route (area to area) via a pricing matrix
A separate “Instant” tab in the driver app, apart from the regular distribution round
Drivers mark themselves available and see the requests near their area
The ledger entry is recorded automatically on delivery — for the driver and the customer
A “Customers” tab showing each customer's dues with a settle button that clears the balance

A link you give your customers; they open it on their phones and order a delivery themselves
From where and to where, with the price shown instantly before confirming
A saved recipient book, plus one-time addresses that are never stored
Live tracking of the delivery from request to hand-over
Sign in with email and password — the office creates the account for its customer
Each customer keeps their own ledger, isolated from shop and driver accounts